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Engineering Clerk

Location : Holland, OH
Job Type : Temp/Contract to Direct
Reference Code : Perrysburg - Clerical
Compensation : 15.00 USD/HOUR
Hours : Full Time
Required Years of Experience : 6 Months +
Required Education : HSD/GED
Travel : No
Relocation : No
Industry : Manufacturing
Job Category : Customer Service and Call Center

Job Description :

  • Answering phones

  • Taking detailed notes from calls.

  • Scheduling Appointments accordingly

  • Receptionist background. 

  • Minimal data entry, but should have experience. 

  • 8am-5pm M-F.

  • Excellent customer service skills.

Required Qualifications :

Education : High School Diploma or GED 

Experience : 6 months or more, of customer service responsibilities. Experience answering phones and scheduling appointments. 

A general knowledge and application of data entry, general typing or PC activities 

A consistent ability to practice proper telephone etiquette when dealing with all types of customers 

Critical Skills/Expertise Requirement : Expected to be skilled at providing excellent customer service and with appropriate etiquette in communications 

Typing and data entry

Scope,Purpose and Frequency of Contacts : Receives a high level of contacts with external and internal customers on a frequent and regular basis; the purpose of which is to manage and facilitate requests for elevator/escalator service and all relative and subsequent actions 

Direction Of Others : May direct a minimal number of positions on a regular or daily basis

Direction Received : Expected to receive a moderate level of direction on an infrequent basis 

Judgment, Authority and Decision Making : Expected to dispense low levels of minor and infrequent judgments relative to job responsibilities; more complicated situations requiring decisions are deferred to management 

Working Conditions : Expected to be sitting at PC work station, typing and talking on a telephone headset for extended periods of time.

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Policy Statement: It is the policy of Time Staffing, Inc. to provide equal employment opportunity in recruitment, selection, training, compensation, promotion and job transfer. These and other conditions of employment will be offered without regard to any legally protected status. We will treat our clients, candidates and staff with mutual respect and value every individualís contributions. We are committed to providing top-level communication to and with all our clients, candidates and internal staff at all time.

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Better Business Bureau American Staffing Association