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Network Operations Center Tier 1

Location : Holland, OH
Job Type : Temp/Contract to Direct
Reference Code : Perrysburg - Clerical
Compensation : 12.00 USD/HOUR
Start Date : 04/27/2018
Hours : Full Time
Required Years of Experience : 1
Required Education : HSD/GED
Travel : No
Relocation : No
Industry : Telecommunications
Job Category : Administrative and Support Services

Job Description :
Is computer networking something that interests you? Are you familiar with broadband circuits, routers, modems, switches, WiFi, Voip or any miscellaneous network attached devices? Then we have a position for you.


NOC Tier 1 Technician is an entry-level computer networking position in a 24/7 - 365 days a year Network Operations Center. 


Tier 1 technicians ensure all jobs are handled quickly and accurately from start to finish.
Required Qualifications :
Requirements for this position are :


Excellent customer service

Attention to detail

Thoroughly communicating and documenting all details regarding job status.

Ability to coordinate with on-site technicians who perform all hands-on work. 

Escalate to Tier 2 Technicians who handle all advanced troubleshooting and configuration work.

Communication - to direct the onsite tech to perform a very professional installation of company products.

Ability to learn company products.

Ability to work in a team setting

Strong written and verbal communication skills

Excellent telephone etiquette

Problem solving skills

Self motivated and able to multi-task


Resume required to be considered for NOC Tier 1 position
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Policy Statement: It is the policy of Time Staffing, Inc. to provide equal employment opportunity in recruitment, selection, training, compensation, promotion and job transfer. These and other conditions of employment will be offered without regard to any legally protected status. We will treat our clients, candidates and staff with mutual respect and value every individualís contributions. We are committed to providing top-level communication to and with all our clients, candidates and internal staff at all time.

Time Staffing 25 Year Anniversary Logo
Better Business Bureau American Staffing Association